Privacy Policy

This Privacy Policy explains how Wandertinker Trading Pty Ltd (ABN 22 669 996 365) ("we", "us", "our") collects, uses, and shares information when you use Drop&Print (the "Service"). We are the data controller for the personal data described here.

1. Information we collect

• Account data — your email address and the details you provide when signing up or signing in (we use a one-time passcode for sign-in).
• Your Content — designs and artwork you upload, garment configurations, and the print files you generate.
• Billing data — subscription and credit purchases. Card details are handled directly by our payment processor (Stripe); we do not store full card numbers.
• Usage data — log data, device and browser information, and how you interact with the Service.
• Cookies — see our Cookie Policy.

2. How we use your information

• to provide, operate, and improve the Service, including rendering and exporting print files;
• to process payments, manage subscriptions, and meter credits;
• to authenticate you and secure your account;
• to communicate with you about your account, updates, and support;
• to comply with legal obligations and enforce our Terms.

3. Service providers we share with

We share personal data with trusted providers only as needed to run the Service, including:

• Stripe — payment processing and billing;
• AI model providers — to generate or transform designs when you use those features;
• Cloud hosting & storage providers — to host the application and store files;
• Email providers — to send transactional and account messages.

We do not sell your personal data.

4. Legal bases (where applicable)

Where the GDPR or similar laws apply, we process personal data to perform our contract with you, to comply with legal obligations, with your consent (for example, certain cookies), and for our legitimate interests in operating and securing the Service.

5. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service, then for any period required to comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account and associated data as described below.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at [email protected].

7. Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

9. Children

The Service is not directed to children under 18, and we do not knowingly collect their personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time and will post the updated version here with a new "Last updated" date.

11. Contact

Questions or requests? Contact us at [email protected] or Suite 2010, 308 Wattle Street Ultimo NSW 2007, Australia.