Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Drop&Print (the "Service"), operated by Wandertinker Trading Pty Ltd (ABN 22 669 996 365) ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Drop&Print turns designs — uploaded by you or generated within the Service — into print-ready dye-sublimation patterns aligned to garment templates, and lets you export print files. Features, limits, and resolutions vary by plan.

2. Accounts

You must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. Notify us promptly of any unauthorized use.

3. Plans, credits & billing

• Paid plans and credit packs are billed through our payment processor, Stripe.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current period.
• Credits meter metered actions (such as AI garment mockups, restyling, upscaling, and print export). Monthly plan credits refresh each period and do not roll over; purchased top-up credits roll over and do not expire while your account is active.
• Subscription and credit fees are generally non-refundable, except where you are entitled to a remedy under the Australian Consumer Law (for example, for a major failure) or other applicable law. Prices may change with notice for future billing periods.

4. Your content & intellectual property

You retain ownership of the designs and artwork you upload ("Your Content"). You grant us a limited, worldwide, non-exclusive license to host, process, reproduce, and adapt Your Content solely to operate and provide the Service to you (for example, rasterizing, compositing, and exporting print files).

You represent that you own or have the rights to Your Content and that it does not infringe any third party's intellectual property, privacy, or other rights. Commercial-use rights for exported patterns are granted according to your plan; the free tier is for preview and personal use only, and AI-generated content created on the free plan is shared with other users as described in clause 5.

5. AI-generated designs

Some features generate imagery using third-party AI models. AI output may be unexpected and is not guaranteed to be unique or free of similarity to other works. You are responsible for reviewing generated designs before producing or selling goods made from them.

AI-generated content created on the free plan is made publicly available to all Drop&Print users as shared content within the Service. By generating content on the free plan, you grant us and other Drop&Print users a non-exclusive, worldwide license to view, and — subject to the plan limits below — download and copy that content. You should not generate content on the free plan if you do not want it to be shared in this way.

Access to public and shared AI-generated content depends on your plan. Depending on your plan, you may be able to view, download, and copy public or shared AI-generated content created by other users, and use it subject to these Terms. The ability to download or copy shared content, and the resolution and licensing of any such content, vary by plan and may change over time. Public or shared content remains subject to clause 6 (Acceptable use) and to any applicable third-party rights.

6. Acceptable use

You agree not to:

• upload content that is unlawful, infringing, or violates the rights of others;
• generate or produce content that is hateful, harassing, or otherwise prohibited;
• attempt to disrupt, reverse engineer, or gain unauthorized access to the Service;
• resell or redistribute the Service except as expressly permitted.

7. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that risks harm to us or others. On termination, your right to use the Service ends; some data may be retained or deleted as described in our Privacy Policy.

8. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded ("Non-excludable Rights").

Where we are entitled to limit our liability for a failure to comply with a consumer guarantee — other than a guarantee for goods or services of a kind ordinarily acquired for personal, domestic, or household use — our liability is limited, at our option, to re-supplying the services (or paying the cost of re-supply) or, for goods, to replacing or repairing them (or paying the cost of doing so). The disclaimers and limitations in clauses 9 and 10 apply only to the extent they do not exclude or limit your Non-excludable Rights.

9. Disclaimers

Subject to clause 8 and your Non-excludable Rights, and to the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that exported files will meet every printer's, RIP's, or production requirement, and you are responsible for verifying output before printing or producing goods.

10. Limitation of liability

Subject to clause 8 and your Non-excludable Rights, and to the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, materials, or production runs. Subject to those same rights, our total liability for any claim relating to the Service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or in the app). Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of State of New South Wales, Australia, without regard to its conflict-of-laws rules. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.

13. Contact

Questions about these Terms? Contact us at [email protected].